Girivar Park 22 Gate/2, 395006, Surat

We’re Open Monday – Saturday,            10 AM – 7:30 PM IST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

zapvi.in provides FREE shipping for all orders above Rs. 445 in India. A shipping charge of Rs. 49 is payable only on orders below Rs. 399.

Which payment methods are accepted in the Online Shop?

All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

How long will delivery take?
  • Orders in India are typically delivered in 1-4 business days in metros and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
  • Please Note : Mobile covers, mugs, posters, and Make Your Tee (MYT) are made-to-order. They will be shipped out 3-4 business days after the order is placed. Patience is key!
What exactly happens after ordering?

You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link to track your order. You can also track it from your account on the website. Select ‘Orders’ from the top right corner and then you can click on ‘Track Order’.

Do I receive an invoice for my order?
  • Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID with invoice Mail.
  • You’ll receive another email once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!

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